How does Handibee's hourly fee work?

We're dedicated to providing our customers with transparent and affordable home repair services. With our hourly pricing model, you only pay for the time our technicians spend on your job, so you won't be charged any additional fees if the job takes longer than expected.


Hourly pricing ensures that customers only pay for the time spent on the job, which makes the pricing more transparent. There are no hidden costs or fees, and the customer knows exactly what they are paying for.

Double unit of measurement.

When it comes to charging by the hour for technician services, customers benefit from two units of measurement. The first is a fixed rate tied to the hour, while the second is the actual amount of work performed during that hour. For example, if a homeowner needs to service their air conditioning unit, the job may typically take around an hour, so the hourly rate for this service is already established without needing further discussion or haggling over pricing.


Hourly pricing ensures that customers pay a fair price for the job. If the job takes less time than expected, the customer pays less. If it takes longer, they pay what was committed by the technicians during the inspection period. This ensures that the price reflects the actual amount of work done without any surprises or hidden fees.


Hourly pricing also motivates the technicians to work efficiently and effectively. Since they are paid by the hour and incentivized to complete the job as quickly as possible without sacrificing quality (based on customer review ratings), this benefits the customer by reducing the overall cost.

Accurate estimates.

Hourly pricing allows for more accurate estimates of the cost of the job. The technician can provide an estimate based on the expected duration of the work, and the customer can decide whether to proceed based on that estimate. This can help avoid surprises or unexpected costs.

How Does It Work?

We hope this explanation of how our hourly fee works can be helpful. If you have any questions or concerns, please don't hesitate to contact us. We're always here to help.

Contact Handibee when there is a breakdown.

Contact Handibee and let us know what work needs to be done. Our team will get in touch with you promptly to understand your requirements.

A qualified technician will assess the job.

Our skilled and experienced technicians will assess the job and provide a realistic timeframe based on complexity, required tools and materials, and other factors. We can even absorb the cost of essential replacement parts with a home warranty.

The technician will inform the time taken to repair or service the job.

Based on their initial estimate, you'll only be charged for the technician's time on the job. For instance, if they estimate that the job will take 3 hours but complete it in 2.5 hours, you'll only be charged for 2.5 hours. This ensures you clearly understand what you're paying for without hidden costs.

Only the hourly time that has been committed will be charged.

No additional fees will be charged even if the job takes longer than estimated. Our technicians are committed to completing the work within the agreed-upon time, providing a fair and transparent service.

Hourly save you more than traditional quote-based

We hope this explanation of how our hourly fee works can be helpful. If you have any questions or concerns, please don't hesitate to contact us. We're always here to help.

For mobiletablet view, scroll left / right for more information.

Servicing an Air-cond

Air-condition (1 HP)1

Air-condition (1.5 HP)1

Repair on Plumbing

Kitchen sink clogged2

Toilet pipe leaking (external)2

Roof-top Management

Rooftop leaking3

Home Improvement

(Install) new toilet spray4

(Install) 3 new light bulbs4

(Install) 1 new switches4

On-Demand Service


RM 80 - RM 150

RM 90 - RM 170

RM 120 - RM 150

RM 110 - RM 200

RM 350 - RM 500

RM 50

RM 50

RM 50

Hourly Service

Based on Gold Plan

RM 68.60 /hour

RM 68.60 /hour

RM 63 /hour

RM 63 /hour

RM 161 /2 hours

RM 63 /hour

  1. RM 98/hour - 30% = RM 68.60 /hour
  2. RM 90/hour - 30% = RM 63 /hour
  3. RM 115/hour - 30% = RM 80.50 /hour x 2 = RM 161 /2 hours
  4. RM 90/hour - 30% = RM 63 /hour

Keep your home at its absolute best!

Explore more about our home warranty.

View our plans

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Frequently asked questions

Why use an hourly rate rather than quote based service?

In quote-based negotiation, there is always a risk of overpaying or underpaying for a service, which can create disputes between the customer and the handyperson. With an hourly rate, you know exactly what you're paying for and have a better estimate of the job's cost. It provides a more transparent and straightforward way of pricing for both parties. Additionally, if the technician finishes the job earlier than expected, you save money on your bill.

Why are the technicians being paid hourly?

Handibee's technicians are paid hourly, so the more efficiently and effectively they work, the better their remuneration. This motivates them to work faster without compromising the quality of their work. With our hourly rate system, you can be assured that you're getting the best value for your money, and the technicians are incentivized to complete the job as efficiently as possible.